Terms and Conditions

Thank you for choosing mealplan.co, a service of Character Types LLC (“we,” “us,” or “our”). These Terms & Conditions (the “Agreement”) govern your access to and use of our website, mobile apps, APIs and any related services (collectively, the “Service”). By accessing or using the Service you agree to be bound by this Agreement, our Privacy Policy, Acceptable Use Policy and any other policies referenced here (collectively, the “Policies”). If you do not accept every term, do not use the Service.

1. Definitions

“Use” – accessing, browsing, creating an account, uploading data, downloading, viewing or otherwise interacting with the Service or its Content.
“User” – any individual or entity that engages in Use.
“Content” – text, images, audio, video, graphics, code, data sets, AI-generated meal plans, analytics, feedback or any other materials appearing on or transmitted through the Service.
“Personal Data” – information that identifies, relates to, describes, or could reasonably be linked to a User, including any health, biometric or nutritional data you submit.

2. Eligibility

You affirm that you are (a) at least 18 years old or the legal age of majority in your jurisdiction, and (b) legally competent to enter into this Agreement. The Service is not directed to children under 13 and we do not knowingly collect Personal Data from them. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to this Agreement.

3. Important Medical & Nutrition Disclaimer

No Medical Advice. The Service and its AI-generated meal plans, recipes, macros, nutrient analyses and related Content are for informational purposes only and are not (i) medical or dietetic advice, (ii) a diagnosis or treatment plan, or (iii) a substitute for professional consultation with a physician, registered dietitian or qualified health-care provider.
Consult Your Professional. Always seek the advice of a qualified provider with any questions regarding a medical condition or dietary change. Never disregard professional advice or delay seeking it because of something you obtained from the Service.
Emergency. If you believe you have a medical emergency, call 911 (U.S.) or your local emergency services immediately.
No Physician–Patient Relationship. Using the Service does not create a physician-patient, dietitian-client or other health-care relationship.
Individual Variation. Nutritional needs vary. Results depend on many factors (age, genetics, activity level, comorbidities, adherence, etc.) and are not guaranteed.

4. Changes to This Agreement

We may modify this Agreement at any time. Updates become effective when posted on the Service or when we notify you by email or in-product notice. Your continued Use after an update constitutes acceptance of the revised terms.

5. Account Registration & Security

Provide accurate, current and complete information and keep it updated.
Safeguard your credentials; you are responsible for all activity under your account.
Notify us immediately at support@mealplan.co of any unauthorized use. We are not liable for losses arising from compromised credentials.

6. Subscriptions, Trials, Billing & Refunds

Plans & Fees. Pricing, features and billing frequency are disclosed during checkout and in your dashboard.
Free Trials. Unless you cancel before the end of any stated trial period, your subscription will automatically convert to a paid plan and your payment method will be charged the published rate.
Renewals & Cancellation. Subscriptions renew automatically until cancelled. You may cancel at any time through your account settings or by emailing support@mealplan.co. Cancellation is effective at the end of the current billing term.
Refund Policy. We offer a 30-day money-back guarantee on first-time purchases. Beyond that window all fees are non-refundable except as required by law or expressly stated here.
Payment Processing. We use third-party processors (e.g., Stripe, PayPal) and do not store your full card number. You authorize us and our processor to charge all applicable fees plus taxes.
Chargebacks. You agree not to initiate chargebacks before first contacting our support team and giving us a reasonable opportunity to resolve the issue.

7. Acceptable Use & License

We grant you a limited, revocable, non-exclusive, non-transferable license to Use the Service for personal, non-commercial purposes subject to the Policies. You must not:

Reverse-engineer, decompile, scrape or data-mine the Service;
Resell or sublicense Content;
Upload viruses, malware or unlawful content;
Use the Service to provide competing products or services;
Exceed reasonable request limits or burden our infrastructure.

8. Intellectual Property

All software, trademarks, documentation and Content (excluding your User-Generated Content) are owned by us or our licensors and protected by U.S. and international IP laws. You obtain no ownership under this Agreement.

9. User-Generated Content & Feedback

Your Responsibility. You are solely responsible for the data, text, photos or other materials you submit. Do not upload protected health information you are not authorized to share.
License to Us. By uploading or otherwise making available User-Generated Content, you grant us a worldwide, royalty-free, sublicensable, transferable license to host, translate, display, perform, analyze, adapt, publish and use such Content solely to provide and improve the Service.
Feedback. Suggestions or feedback you provide are deemed non-confidential and we may use them without obligation to you.

10. Privacy & Data Security

Privacy Policy. Our separate Privacy Policy explains what data we collect, how we use it and your choices.
Sensitive Data. Health, biometric or nutrition data you submit may be considered “sensitive” under state privacy laws. We apply administrative, technical and physical safeguards reasonably designed to protect such data. We are not a “covered entity” or “business associate” under HIPAA, but we treat your data with comparable care.
State Privacy Rights. If you reside in California (CCPA/CPRA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Virginia (VCDPA), Texas (TDPSA) or any other U.S. jurisdiction with data-privacy laws, you have additional rights (access, correction, deletion, opt-out of targeted advertising and profiling) described in the Privacy Policy.

11. Artificial-Intelligence Disclosures

Meal plans are partly generated by machine-learning models that rely on nutritional databases and anonymized aggregated data.
AI outputs may occasionally contain inaccuracies or biases. Use them with discretion and consult a professional before making significant dietary changes.
You must not use the Service to create content that violates law, infringes IP, defames, or otherwise breaches this Agreement.

12. Availability & Updates

We may modify, suspend or discontinue the Service (or any feature) at any time. If we discontinue the Service before the end of your paid term, we will provide a pro-rated refund for the unused portion unless the discontinuation results from your breach.

13. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ACCURATE, ERROR-FREE OR SECURE, OR THAT MEAL PLANS WILL ACHIEVE ANY PARTICULAR HEALTH OUTCOME.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY (INCLUDING THAT OF OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS) FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, GOODWILL OR BUSINESS INTERRUPTION.

Some jurisdictions do not allow certain exclusions or limitations, so the above may not apply to you in full.

15. Indemnification

You agree to defend, indemnify and hold us harmless from any third-party claims, damages, liabilities, costs and expenses (including reasonable attorneys’ fees) arising out of or related to your Use of the Service or breach of this Agreement. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification.

16. Third-Party Services & Links

The Service may integrate with or link to third-party websites, apps or services (e.g., grocery delivery, wearable devices). We do not endorse, control or assume responsibility for them. Your interactions are solely between you and the third party and are governed by their terms and privacy policies.

17. Governing Law; Dispute Resolution; No Class Actions

Governing Law. This Agreement is governed by the laws of the State of New York (excluding its conflict-of-laws rules).
Informal Resolution. Before filing a claim, you agree to attempt to resolve the dispute informally by emailing support@mealplan.co with “Legal Dispute” in the subject line.
Binding Arbitration. If we cannot resolve the dispute within 30 days, it shall be settled by binding arbitration under the JAMS Streamlined Rules in Los Angeles County, California. Each party will bear its own costs; the arbitrator may award fees where warranted.
Waiver of Class Actions. You and we agree to bring claims only in an individual capacity and not as a class, consolidated or representative action. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court rather than arbitration.

You consent to receive disclosures, notices and other communications electronically via the email address associated with your account or through in-app notifications. You confirm that you can download, store and reproduce these communications.

19. Miscellaneous

Entire Agreement. This Agreement, the Policies and any pricing or feature descriptions referenced herein constitute the entire agreement between you and us and supersede all prior agreements.
Severability. If any provision is held unenforceable, that provision will be modified to reflect the parties’ intention or severed to the extent necessary, and the remaining provisions will remain in full force.
Assignment. You may not assign or transfer this Agreement without our prior written consent; we may assign our rights and obligations without restriction.
Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Contact. Legal notices must be sent to Character Types LLC — Attn: Legal, 1875 Century Park E, Los Angeles, CA 90067 and by email to support@mealplan.co.

20. Contact Us

Character Types LLC

1875 Century Park E

Los Angeles, CA 90067